Internet Aarhus
Best Internet providers in Aarhus
5G internet
199 DKK/months first 3 months
Fiber 1000/1000
From 99 DKK/months i 6 months
Fiber 1000/1000
99 DKK/months first 6 months
5G internet
99 DKK/months i 6 months
Fiber 1000 Basis
Save 100 DKK/months i 6 months
Coax 1000/1000
Save 100 DKK/months i 6 months
4G internet
129 DKK/months first 3 months
5G internet
149 DKK/months first 3 months
Coax 1000/500
0 DKK first måned
Fiber 100/100
From 99 DKK/months first 3 months
Fiber 100/100
Fiber 1000/1000
From 139 DKK/months i 12 months
5G internet
89 DKK/months first 3 months
Fiber 1000/1000
From 149 DKK/months i 6 months
5G
Save 100 DKK/months i 6 months
Fiber 1000/1000
0 DKK first måned
Fiber 500/500
From 149 DKK/months first 6 months
5G internet
149 DKK/months first 6 months
5 GB mobile plan
1st month free – only 19 DKK/mo after
40 GB mobile plan
1st month free – then 49 DKK/mo
1 GB eSIM (7 days)
USD 3.99 – 3% cashback
20 GB eSIM (30 days)
USD 27.99 – 3% cashback
30 GB mobile plan
Best value 5G plan under 100 DKK
Free, 100% digital comparison of fiber internet providers
Find the ideal internet for your needs
Find the best prices & deals from danish internet providers
Finding reliable internet in Aarhus is generally straightforward due to extensive infrastructure development. Aarhus, as the second-largest city in Denmark, benefits from high competition among service providers. The city has a mix of historic buildings in the center and modern developments in the suburbs, which influences the type of cabling available at specific addresses.
The telecommunications landscape in Aarhus is defined by open networks. Historically, physical cables were owned and operated by single companies that also sold the service. Today, infrastructure owners like TDC NET and Norlys allow third-party providers to rent their lines. This means a resident in Aarhus can often choose between ten or more different providers over the exact same physical wire.
Fiber optic connections are widely available throughout the Greater Aarhus area. This includes the city center (Aarhus C), Trøjborg, Frederiksbjerg, and extending out to suburbs like Brabrand, Viby, and Risskov. Where fiber is not yet installed, cable broadband (COAX) via the TV cable network is the primary high-speed alternative. Traditional DSL via copper phone lines is being phased out but remains an option in very specific locations where upgrades are pending.
Best Internet Providers in Århus 2026
⚡1000
Mbit
Free
Router
Free
installation
DKK 229
per month
⚡1000
Mbit
Free
Router
Free
installation
DKK 99
per month
⚡1000
Mbit
Free
Router
Free
installation
DKK 99
per month
Speeds and Pricing
The cost of internet in Aarhus varies based on the connection technology and the current competition between providers. Fiber and cable connections typically offer the best value for money regarding speed. Mobile broadband is priced differently, often based on data caps or flat-rate 5G access.
The following table outlines typical speed tiers, latency expectations, and price ranges found in the Aarhus market.
| Connection Type | Download / Upload | Typical Latency | Price Range (Monthly) | Setup Time |
|---|---|---|---|---|
| Fiber (FTTH) | 200 Mbps – 2500 Mbps / Symmetric | 1–5 ms | 200 – 350 DKK | 3 days – 6 weeks |
| Cable (COAX) | 200 Mbps – 1000 Mbps / Asymmetric | 10–20 ms | 200 – 320 DKK | 1 – 5 days |
| DSL (Copper) | 10 Mbps – 50 Mbps / Asymmetric | 20–40 ms | 200 – 300 DKK | 5 – 10 days |
| 5G Mobile | 50 Mbps – 500 Mbps / Variable | 15–35 ms | 150 – 300 DKK | Immediate |
Prices in Denmark often follow a specific structure involving introductory offers. Providers frequently advertise a low price for the first six months, such as 99 DKK or 149 DKK, followed by a standard price of 249 DKK to 349 DKK. It is essential to calculate the total cost over the first six months to understand the true value of the subscription.
Setup fees vary significantly. Many providers waive the creation fee (oprettelse) during promotional periods. However, shipping fees for the router or activation fees for the line may still apply. Always check the “Mindstepris” (minimum total price for the binding period) listed in the fine print of any offer.
Fiber Broadband Availability
Fiber is the gold standard for internet connectivity in Denmark. It uses light signals to transmit data, resulting in extremely high speeds and stability. Fiber internet in Denmark is characterized by symmetric speeds, meaning the upload speed matches the download speed. This is particularly important for users who work from home, transfer large files, or engage in video conferencing.
The fiber infrastructure in Aarhus is primarily owned by a few key utility companies. Norlys is a dominant infrastructure owner in Jutland and covers vast areas of Aarhus. TDC NET also owns fiber infrastructure in the city. Because these networks are open, you do not have to buy internet from the infrastructure owner. You can choose a service provider that rents the line.
Installation of fiber depends on whether the building is already connected. In many apartment complexes in Aarhus C, fiber is already terminated in the utility room or the apartment itself. In these cases, activation is remote and fast. If you live in a house or a building that has not yet been connected, digging may be required. This process involves a technician bringing the cable from the street into the house, which can extend the installation timeline to several weeks.
Cable Internet (COAX)
Cable internet is delivered via the same coaxial cables used for cable television. In Aarhus, this network is extensive and covers many housing associations and apartment buildings where fiber retrofitting is difficult or expensive. The primary technology standard used is DOCSIS 3.1, which allows for gigabit download speeds.
Unlike fiber, cable internet is usually asymmetric. A common package might offer 1000 Mbps download but only 100 Mbps upload. For most households, this is sufficient for streaming 4K video, browsing, and gaming. However, heavy uploaders may find the 100 Mbps cap limiting compared to fiber.
Bandwidth on cable networks is shared among neighbors on the same local loop. In the past, this caused slowdowns during peak hours (evening). Modern upgrades have largely mitigated this issue, but some users in very dense areas of Aarhus might still experience slight fluctuations in speed during prime time.
Mobile Broadband and 5G
For residents who move frequently or cannot get a fixed line, mobile broadband is a viable alternative. Aarhus has excellent 5G coverage from the three main networks: TDC, Telia/Telenor, and 3. Mobile internet in Denmark offers flexibility as it does not require a technician visit or cabling.
5G routers require a SIM card and a power outlet. Once plugged in, the router connects to the nearest cell tower. Speeds in Aarhus can exceed 300 Mbps on 5G, rivaling fixed connections. However, stability can be affected by building materials. Modern energy-efficient windows and thick concrete walls in Aarhus apartments can block mobile signals. Placing the router near a window is often necessary for optimal performance.
Data caps are a key consideration. While many “mobile broadband for home” plans offer unlimited data (often with a fair use policy around 1000 GB), standard mobile phone plans used for tethering usually have lower limits. Users should verify the fair use policy before relying on mobile broadband as a primary home connection.
Choosing a Provider in Aarhus
The choice of provider depends on the physical address. The Danish telecommunications market uses an address-lookup system. Users enter their street name and number into a provider’s website to see exactly what technologies and speeds are available.
Norlys
As a major infrastructure owner in Jutland, internet from Norlys is widely available in Aarhus. They offer both fiber and cable connections. They often bundle internet with TV packages and streaming services, which can be convenient for households looking for a total solution.
Hiper
Hiper focuses strictly on broadband without bundling TV channels. They operate on all major networks, meaning they can deliver service via TDC fiber, Norlys fiber, and cable networks. Internet from Hiper is known for competitive pricing and a focus on speed. They are a popular choice for users who want a simple, high-speed connection without extra services.
Fastspeed
Fastspeed is a “price fighter” in the Danish market. Their business model is simple: they typically offer one product, maximum speed, at a low price. Internet from Fastspeed is available on most fiber and cable networks in Aarhus. They frequently run aggressive introductory campaigns.
Telenor and Telia
These major telecommunications operators offer both fixed broadband and mobile internet. They are particularly relevant for customers who want to bundle their mobile phone subscriptions with their home internet to receive discounts.
The Installation Process
Once a provider is selected, the installation process begins. This varies by connection type.
Self-Installation
For most cable connections and apartments with existing fiber boxes, the process is “self-install” (Gør-det-selv). The provider sends a router by mail. The customer receives a text message or email when the line is active. The user then connects the router to the wall outlet. This is the standard procedure for students moving into dorms or apartments in Aarhus.
Technician Visits
A technician is required if the physical connection is broken, missing, or needs an upgrade. For fiber, this involves installing an Optical Network Terminal (ONT) on the wall. The ISP usually covers the cost of the technician visit if the subscription includes a binding period. The technician will test the line to ensure signal levels are within the correct range.
Activation Timelines
- Active Line: 2–5 working days. This accounts for shipping the router and administrative switching.
- Inactive Line: 1–3 weeks. A technician must be scheduled.
- New Fiber Digging: 3–8 weeks. Permits for digging on public roads or sidewalks in Aarhus may be required.
Hardware and Equipment
The quality of the router significantly impacts the internet experience. Most Danish providers include a router on loan. These are generally high-quality devices capable of handling gigabit speeds.
Router Placement
In many Aarhus apartments, the internet outlet is located near the front door or in a utility cupboard. This is poor placement for Wi-Fi coverage, as the signal must penetrate multiple walls to reach the living room or bedroom. Users should attempt to place the router centrally and high up, away from metal objects.
Mesh Systems
For larger apartments or multi-story houses in suburbs like Højbjerg, a single router is often insufficient. Mesh Wi-Fi systems consist of multiple units that work together to create a seamless network. Many providers in Denmark offer Mesh units as a rental add-on. Alternatively, users can buy their own system.
Bridge Mode
Advanced users often prefer to use their own high-end router. To do this, the ISP-supplied router must be put into “Bridge Mode.” This disables the Wi-Fi and routing functions of the ISP box, turning it into a simple modem. Not all ISP routers support this, so it is worth checking the technical specifications if this feature is important.
Contracts and Consumer Rights
The Danish telecommunications market is heavily regulated to protect consumers. Understanding these rights is essential when signing up for internet in Aarhus.
Binding Period (Bindingsperiode)
Providers can bind a customer for a maximum of six months. It is illegal for consumer contracts to have a binding period longer than this. During these six months, the customer cannot cancel the service without paying out the remainder of the contract.
Notice Period (Opsigelsesvarsel)
After the binding period, or if there is no binding period, the standard notice period is one month. This is calculated from the date the cancellation is received. For example, if a user cancels on the 15th of May, the subscription will end on the 15th of June.
Right of Withdrawal (Fortrydelsesret)
When purchasing internet online or over the phone, customers have a 14-day right of withdrawal. This allows the user to cancel the order within two weeks without penalty. This right applies from the day the order confirmation is received or the day the equipment is delivered.
Requirements for Sign-Up
Signing up for internet in Denmark requires specific identification. This ensures creditworthiness and links the subscription to a legal resident.
CPR Number
The CPR number (Civil Registration Number) is mandatory for almost all fixed-line internet subscriptions. Providers use this to perform a credit check. Without a CPR number, it is very difficult to get a postpaid internet contract. Non-residents or those waiting for their CPR may need to rely on prepaid mobile broadband options.
MitID
MitID is the Danish digital ID system. It is used to sign the contract digitally. The sign-up flow on a provider’s website will typically prompt the user to log in with MitID to finalize the order. This serves as a digital signature.
Credit Checks
If a user has a history of bad debt registered in the RKI (Ribers Kredit Information) database, many providers will refuse service or require a deposit. Some providers are more lenient than others, but major ISPs generally enforce strict credit policies.
Moving Address in Aarhus
Moving is a common occurrence in a university city like Aarhus. When moving, users have two options: transfer the internet connection or cancel and sign up for a new one.
Transferring Connection
Most providers allow users to move their subscription to a new address. This is often free or carries a small administrative fee. The user must inform the provider 3-4 weeks in advance to ensure the new line is active on move-in day. If the new address uses a different technology (e.g., moving from a fiber house to a cable apartment), the provider will send new equipment.
Overlap Period
It is possible to have internet at both the old and new addresses simultaneously for a short period. This is useful for cleaning and renovating. Users should request an overlap when scheduling the move with their ISP.
Availability Check
Never assume the current provider can supply the same speed at the new address. Always run an availability check for the new location before committing to a transfer. If the current provider cannot deliver service at the new address, the customer is usually released from any remaining binding period without penalty.
Student Internet in Aarhus
Aarhus is home to Aarhus University and numerous other educational institutions. Students have specific needs regarding internet, often prioritizing low cost and flexible terms.
Dorms (Kollegier)
Many student dorms in Aarhus are connected to the research network (Forskningsnettet) or have bulk agreements with providers like Bolignet-Aarhus. In these cases, internet is often included in the rent or available at a very low fixed cost via an Ethernet jack in the wall. Students in dorms rarely need to sign individual contracts with commercial ISPs.
Shared Apartments
Students living in private shared apartments must organize their own internet. It is common to split the bill. The contract must be in one person’s name, who is legally responsible for the payment. If that person moves out, the contract must be formally transferred to a remaining roommate to avoid disconnection.
Start-of-Semester Rush
August and September are peak times for internet installations in Aarhus due to the influx of new students. Installation queues can be longer during these months. It is improved to order internet as soon as the lease is signed, rather than waiting until arrival.
Troubleshooting Speed and Stability
Even with fiber, users can experience slow speeds. In Aarhus, where apartment buildings are dense, Wi-Fi interference is a common culprit.
Wi-Fi Interference
In a typical Aarhus apartment block, a phone might detect 20 or more Wi-Fi networks. These networks compete for “airtime.” Using the 5 GHz or 6 GHz frequency bands helps significantly, as these bands are less congested than the older 2.4 GHz band. Modern routers automatically steer devices to the best band, but older devices may struggle.
Cabling Issues
For users on DSL or Coax, the quality of the cabling inside the house matters. Old antenna cables or damaged phone sockets can introduce noise on the line, causing dropouts. Ensuring that the cable from the wall outlet to the modem is short and shielded is a simple fix for many stability issues.
Testing Speed Correctly
To verify if the ISP is delivering the promised speed, the test must be performed via a wired Ethernet connection, not Wi-Fi. If the wired speed matches the plan (e.g., 950 Mbps on a 1000 Mbps line) but Wi-Fi is slow, the issue lies with the wireless environment or router placement, not the incoming connection.
Gaming and Latency
For gamers in Aarhus, latency (ping) is often more important than raw download speed. Low latency ensures that actions in the game register immediately on the server.
Fiber for Gaming
Fiber offers the lowest latency, typically between 1 and 5 milliseconds to Danish servers. This provides the most responsive experience.
Coax for Gaming
Cable internet has slightly higher latency, usually 15-25 ms. This is perfectly acceptable for casual gaming but competitive players may notice the difference compared to fiber.
Packet Loss
Packet loss occurs when data fails to reach its destination. This results in “rubber-banding” in games. Packet loss is more common on wireless connections (Wi-Fi and 5G) than on wired Ethernet. Serious gamers should always use a cable between their PC/console and the router.
Streaming and Bandwidth Needs
Streaming services like Netflix, Disney+, and DRTV adjust their quality based on available bandwidth.
- SD Quality: Requires ~3 Mbps.
- HD Quality: Requires ~5-10 Mbps.
- 4K / UHD Quality: Requires ~25 Mbps.
A standard 1000 Mbps connection in Aarhus can support dozens of simultaneous 4K streams. Therefore, for a single-person household, a 1000 Mbps line is often overkill purely for streaming. However, the extra bandwidth allows for fast downloads of large game files or software updates while simultaneously streaming without buffering.
Static IP vs. Dynamic IP
Most residential internet connections in Denmark come with a dynamic public IP address. This means the IP address may change if the router is restarted or after a certain period.
CGNAT
Some providers, particularly on fiber and mobile networks, use Carrier-Grade NAT (CGNAT). This means the user shares a public IP address with other customers. This can cause issues for users who want to host their own servers, access security cameras remotely, or use specific VPN configurations.
Public IP Options
Users who need to access their home network from the outside should check if the provider offers a static IP or a dynamic public IP (non-CGNAT). Some providers charge an extra monthly fee for a static IP, while others offer it for free upon request.
The Role of Utility Companies
In the Aarhus area, utility companies play a significant role in the digital infrastructure. Companies like Aura Energi have been instrumental in rolling out fiber to the suburbs and surrounding towns. While they started as electricity companies, their investment in fiber optics has modernized the region’s connectivity.
These utility companies often partner with OpenNet to open their fibers to other service providers. This separation of infrastructure and service is a key component of the Danish model, ensuring that a single physical cable can support a competitive market of service providers.
Summary of Technical Standards
Understanding the technical acronyms can help when comparing offers.
- DOCSIS 3.1: The standard for modern cable internet, enabling gigabit speeds on coax.
- GPON: Gigabit Passive Optical Network. A common fiber architecture where bandwidth is shared among a small group of homes (though speeds remain very high).
- P2P Fiber: Point-to-Point fiber. A dedicated fiber strand from the central office to the home. Offers the highest potential speeds but is more expensive to deploy.
- Wi-Fi 6 (802.11ax): The latest mainstream Wi-Fi standard. It handles multiple devices better than Wi-Fi 5, making it ideal for smart homes in Aarhus.
Customer Service and Support
The level of customer support varies between providers. Premium providers typically offer phone support with shorter wait times and extended opening hours. Low-cost providers may rely more on chat bots, email support, or self-service portals.
Language can be a factor for internationals in Aarhus. Most major ISPs have English-speaking support agents, but the contracts and self-service portals are often in Danish. Using a browser with automatic translation is recommended when managing subscriptions online.
FAQ
Frequently Asked Questions
Fiber connections commonly offer 200–2500 Mbps, while cable and 5G typically provide 200–1000 Mbps depending on location.
If a line is already active, installation usually takes 2–5 working days; new connections or fiber installations can take several weeks.
Fiber is the best choice for speed and stability, while cable and 5G are good alternatives where fiber is unavailable.
