Hiper Internet
All internet packages from Hiper
5G internet
199 DKK/months first 3 months
Fiber 1000/1000
From 99 DKK/months i 6 months
Fiber 1000/1000
99 DKK/months first 6 months
5G internet
99 DKK/months i 6 months
Fiber 1000 Basis
Save 100 DKK/months i 6 months
Coax 1000/1000
Save 100 DKK/months i 6 months
4G internet
129 DKK/months first 3 months
5G internet
149 DKK/months first 3 months
Coax 1000/500
0 DKK first måned
Fiber 100/100
From 99 DKK/months first 3 months
Fiber 100/100
Fiber 1000/1000
From 139 DKK/months i 12 months
5G internet
89 DKK/months first 3 months
Fiber 1000/1000
From 149 DKK/months i 6 months
5G
Save 100 DKK/months i 6 months
Fiber 1000/1000
0 DKK first måned
Fiber 500/500
From 149 DKK/months first 6 months
5G internet
149 DKK/months first 6 months
5 GB mobile plan
1st month free – only 19 DKK/mo after
40 GB mobile plan
1st month free – then 49 DKK/mo
1 GB eSIM (7 days)
USD 3.99 – 3% cashback
20 GB eSIM (30 days)
USD 27.99 – 3% cashback
30 GB mobile plan
Best value 5G plan under 100 DKK
Hiper is a Danish internet service provider that focuses exclusively on delivering broadband connections. Unlike traditional telecommunications companies that may bundle mobile subscriptions, television packages, and landlines, Hiper concentrates solely on internet access. They utilize a wide range of infrastructure networks across Denmark, allowing them to offer Hiper internet via fiber, cable TV (coax) networks, and the 5G mobile network.
The company operates as a digital-first provider, meaning the primary interaction for customers occurs online. By renting access to established networks owned by utility companies and infrastructure operators like TDC NET, Fibia, and EWII, Hiper can reach a significant majority of Danish households. This model allows them to compete on price and speed without maintaining the physical cables in the ground. Their current portfolio includes high-speed fiber connections, gigabit cable connections, and a recently introduced 5G Fixed Wireless Access solution utilizing Wi-Fi 7 technology.
Speeds and Pricing
Hiper offers a simplified pricing structure that typically differentiates based on the technology available at a specific address rather than tiered speed caps. In most cases, customers receive the maximum speed their physical line can support. The following table outlines the current introductory offers, standard pricing, and expected speeds for the different connection types.
| Connection Type | Download / Upload | Intro Price (First 6 Months) | Standard Price (After 6 Months) | Minimum Price (6 Months) |
| Fiber (FTTH) | Up to 1000/1000 Mbit | 99 DKK/mo | From 299 DKK/mo | From 594 DKK |
| Cable (Coax) | Up to 2000/500 Mbit | 99 DKK/mo | From 249 DKK/mo | From 594 DKK |
| 5G Internet | Up to 1000/100 Mbit | 99 DKK/mo | 299 DKK/mo | 1,194 DKK |
The pricing model for Hiper frequently involves an introductory period where the monthly cost is significantly reduced. Currently, the offer stands at 99 DKK per month for the first 3 to 6 months, depending on the specific product. For fiber and cable connections, the binding period is six months, and the minimum total price reflects the discounted rate for that entire duration. For 5G internet, the discount applies to the first 3 months, after which the price reverts to the standard rate, resulting in a higher minimum price over the mandatory six-month binding period.
It is important to note that setup fees, creation fees, and shipping costs are currently waived (0 DKK) for these offers. The speeds listed are theoretical maximums. For fiber, the connection is symmetric, meaning upload and download speeds are identical. For cable and 5G, the connections are asymmetric, offering high download speeds but lower upload capabilities.
Fiber Broadband Infrastructure
Fiber-to-the-Home (FTTH) is widely considered the gold standard for internet connectivity in Denmark due to its stability and speed. Hiper delivers fiber internet in Denmark by partnering with various infrastructure owners. When a customer requests fiber, Hiper activates the line through the specific utility company that laid the cables in that area.
Performance and Stability
Fiber connections transmit data using light signals through glass cables, which makes them immune to electromagnetic interference and signal degradation over distance. This results in extremely low latency (ping), usually between 1 and 5 milliseconds. Low latency is critical for real-time applications such as online gaming, video conferencing, and financial trading. Hiper’s fiber plans typically offer speeds up to 1000/1000 Mbit. This capacity is sufficient for large households where multiple users stream 4K video, download large files, and work from home simultaneously without experiencing network congestion.
Installation of Fiber
If a home is already connected to the fiber network, a small box known as an Optical Network Terminal (ONT) or fiber box will be installed on the wall inside the property. Hiper sends a router that connects to this box via a standard ethernet cable. If the property has fiber laid in the street but not yet brought into the house, a technician visit is required. This involves digging a trench through the garden and drilling a hole in the exterior wall to feed the cable through. In Denmark, the cost of this initial establishment is sometimes covered by the provider during campaigns, or it may incur a separate fee depending on the infrastructure owner.
Cable Broadband (Coax)
Cable broadband utilizes the same coaxial cables that deliver cable television. This infrastructure is primarily owned by TDC NET (formerly YouSee) and covers a large portion of the Danish population, particularly in urban areas and apartment complexes. Hiper utilizes the DOCSIS 3.1 standard to deliver high-speed internet over these copper cables.
Speed Characteristics
The standout feature of Hiper’s cable offering is the potential download speed. In optimized areas, download speeds can reach up to 2000 Mbit (2 Gbit). However, unlike fiber, cable technology is asymmetric. The upload speed is capped at 500 Mbit. While 500 Mbit is substantial and sufficient for most users, it is lower than the gigabit upload speeds found on fiber networks.
Users should be aware that achieving the full 2000 Mbit download speed on a single device requires hardware that supports 2.5 GbE (Gigabit Ethernet) or Wi-Fi 6/7. Most standard computers and older network cards are limited to 1 Gbit, meaning the extra bandwidth is primarily useful for households with many devices sharing the connection rather than a single device utilizing the full capacity.
Shared Bandwidth
A characteristic of cable internet is that bandwidth is shared among users in a local neighborhood node. During peak usage hours (typically 18:00 to 22:00), users might experience slight fluctuations in speed if the local node is heavily congested. However, modern DOCSIS 3.1 upgrades have significantly mitigated this issue compared to older cable technologies.
5G Mobile Broadband
For locations where fixed-line connections like fiber or cable are unavailable or impractical, Hiper offers internet via the 5G mobile network. This is a “Fixed Wireless Access” (FWA) solution, meaning it is designed to be used at a specific address as a replacement for a wired connection.
Technology and Equipment
Hiper’s 5G offering includes a high-performance router that supports Wi-Fi 7. This is the latest standard in wireless networking, designed to handle higher throughput and reduce latency within the home network. The router captures the 5G signal from nearby cell towers and converts it into a Wi-Fi signal for the home.
The theoretical speeds for mobile internet in Denmark on the 5G network can reach up to 1000 Mbit download and 100 Mbit upload. However, actual performance is highly dependent on the distance to the nearest mast, the terrain, and the construction materials of the building. Modern energy-efficient windows and thick concrete walls can attenuate mobile signals. To mitigate this, the router should be placed near a window or in an elevated position.
Flexibility and Usage
One of the primary advantages of 5G internet is the ease of installation. There is no need for a technician or cabling. The customer simply receives the router, inserts the SIM card, and plugs it into a power outlet. This makes it an attractive option for renters or those in temporary housing who cannot authorize drilling or cable installation. While the product is sold as a home internet solution, the portability of the router allows for some flexibility, provided there is adequate 5G coverage at the location.
Hardware and Wi-Fi Setup
The quality of the router provided by an internet service provider is often as important as the connection itself. Hiper includes a router with their subscriptions, which is loaned to the customer for the duration of the contract.
Router Specifications
For fiber and cable connections, Hiper typically supplies Zyxel routers optimized for the specific network type. These routers support dual-band Wi-Fi (2.4 GHz and 5 GHz) and are capable of handling gigabit speeds. For the 5G subscription, the inclusion of a Wi-Fi 7 router is a significant hardware upgrade. Wi-Fi 7 offers wider channels (320 MHz) and Multi-Link Operation (MLO), which improves stability and reduces latency for wireless devices.
Mesh Wi-Fi and Coverage
In larger Danish homes, particularly those with multiple floors or concrete walls, a single router may not provide sufficient coverage. Hiper offers mesh Wi-Fi systems as an add-on service. A mesh system consists of multiple units that work together to create a single, seamless network. Devices automatically switch to the unit with the strongest signal as the user moves through the house. This eliminates “dead zones” and ensures consistent speeds throughout the property.
Bridge Mode and Own Equipment
Advanced users often prefer to use their own routing equipment, such as a Ubiquiti or ASUS system. Hiper routers generally support “Bridge Mode.” When enabled, the Hiper unit acts solely as a modem (passing the signal through), allowing the user’s personal router to handle all network traffic, Wi-Fi broadcasting, and firewall rules. This is particularly useful for users with complex smart home setups or specific security requirements.
The Sign-Up Process in Denmark
Ordering internet in Denmark involves several verification steps that differ from other countries. Understanding these requirements helps streamline the process for new residents.
Address Validation
The first step is always an address check on the provider’s website. Danish addresses are standardized in a central database (DAR). When a user enters their street, number, and floor, the system queries the database to see exactly which infrastructure (Fiber, Coax, DSL) is physically connected to that specific unit. It is common for internet in Copenhagen to vary between neighboring buildings; one might have fiber while the next only has cable.
CPR Number and MitID
To sign up for a subscription contract (postpaid), a Danish CPR number (Civil Registration Number) is required. This number is used to perform a credit check. Furthermore, the signing of the contract is done digitally using MitID. MitID is the national digital identity used for banking, taxes, and accessing public services. Without a MitID, signing up for a standard internet contract online is difficult, and users may need to contact customer service directly or visit a physical store if the provider has one (though Hiper is online-only).
Credit Checks
Providers perform an automatic credit assessment based on the CPR number. If a user is registered in the RKI (Ribers Kredit Information) database for bad debt, the provider may decline the subscription or request a deposit. This is standard practice across the Danish telecom industry.
Installation and Activation Timelines
The time between ordering and getting online varies significantly based on the connection type and the status of the line.
Active vs. Inactive Lines
If the address has had an active internet connection recently, the line is likely still “live.” In this scenario, Hiper can often activate the service remotely. The customer receives the router by mail, plugs it in on the activation date, and the service works immediately. This process typically takes 1 to 2 weeks, primarily driven by the router shipping time and administrative porting processes.
If the line is new or has been physically disconnected, a technician visit is required. Technician appointments can add 2 to 4 weeks to the lead time. The technician will need access to the home to install the socket or fiber box. In apartment buildings, they may also need access to the basement or utility room.
Porting Existing Numbers
For customers switching from another provider to Hiper, the “porting” process ensures a smooth transition. Hiper can cancel the old subscription on the customer’s behalf. This coordination prevents the user from paying for two connections simultaneously or being left without internet. The old provider is legally required to release the line on the agreed date.
Contract Terms and Consumer Rights
Danish telecommunications laws provide strong consumer protection, and Hiper’s terms adhere to these regulations.
Binding Period
The standard binding period for broadband contracts in Denmark is six months. This means the customer is obligated to pay for the service for the first half-year. After this period, the contract becomes month-to-month. The “Minimum Price” displayed in marketing materials is the legally required calculation of the total cost for these six months, including all fees and subscription costs.
Notice Period
Once the binding period has expired, the standard notice period for cancellation is 30 days. This means if a customer cancels on the 15th of January, the subscription (and billing) will end on the 15th of February.
Moving Address
When moving to a new address, the internet contract does not automatically terminate. The customer must request a relocation of the service. If Hiper can supply the same connection at the new address, the contract continues. If Hiper cannot supply internet at the new address (e.g., the new house has no fiber or cable coverage), the customer typically has the right to terminate the contract without penalty, even if the binding period is not fully over, provided they can document the move.
Stability and Troubleshooting
While fiber and cable are generally stable, external factors can affect performance.
Wi-Fi Interference
In densely populated areas, interference from neighbors’ Wi-Fi networks is a common cause of slow speeds. This is prevalent in apartment blocks. Using the 5 GHz frequency band helps mitigate this, as it is less crowded than the 2.4 GHz band. The routers provided by Hiper automatically steer devices to the best available band.
Cabling Issues
For cable internet, the quality of the coaxial cable inside the house matters. Old antenna cables or loose connectors can introduce noise into the line, causing dropouts. It is recommended to use the cables provided in the box by Hiper, as they are shielded against 4G/5G interference, which can disrupt cable TV signals.
Latency Considerations
For users prioritizing gaming, the connection type dictates the latency experience. Fiber offers the lowest ping (1-5 ms). Cable is slightly higher (10-20 ms) but generally stable. 5G internet has higher and more variable latency (25-50 ms) because it relies on airwaves that are susceptible to jitter. Serious gamers should prioritize a wired fiber or cable connection over 5G whenever possible.
Summary of Service Availability
Hiper’s strategy of utilizing open networks means their availability is not static. As utility companies roll out more fiber across Jutland, Funen, and Zealand, Hiper’s coverage area expands. They are available on the networks of TDC NET, Norlys, Fibia, EWII, and several smaller local energy companies.
This extensive reach allows them to service major cities effectively. Residents looking for internet in Aarhus or internet in Odense will often find that Hiper can offer gigabit speeds via the local fiber infrastructure. Even in rural areas, the combination of widespread fiber rollout and the 5G network ensures that very few addresses are left without a high-speed option.
By offering a choice between three distinct technologies—Fiber, Cable, and 5G—Hiper allows customers to balance their needs regarding speed, installation complexity, and price. The inclusion of premium hardware like Wi-Fi 7 routers for mobile broadband positions them as a competitive option in the modern Danish broadband market.
