EWII Internet
All internet packages from EWII
5G internet
199 DKK/months first 3 months
Fiber 1000/1000
From 99 DKK/months i 6 months
Fiber 1000/1000
99 DKK/months first 6 months
5G internet
99 DKK/months i 6 months
Fiber 1000 Basis
Save 100 DKK/months i 6 months
Coax 1000/1000
Save 100 DKK/months i 6 months
4G internet
129 DKK/months first 3 months
5G internet
149 DKK/months first 3 months
Coax 1000/500
0 DKK first måned
Fiber 100/100
From 99 DKK/months first 3 months
Fiber 100/100
Fiber 1000/1000
From 139 DKK/months i 12 months
5G internet
89 DKK/months first 3 months
Fiber 1000/1000
From 149 DKK/months i 6 months
5G
Save 100 DKK/months i 6 months
Fiber 1000/1000
0 DKK first måned
Fiber 500/500
From 149 DKK/months first 6 months
5G internet
149 DKK/months first 6 months
5 GB mobile plan
1st month free – only 19 DKK/mo after
40 GB mobile plan
1st month free – then 49 DKK/mo
1 GB eSIM (7 days)
USD 3.99 – 3% cashback
20 GB eSIM (30 days)
USD 27.99 – 3% cashback
30 GB mobile plan
Best value 5G plan under 100 DKK
EWII is a multi-utility company based in the Triangle Region (Trekantområdet) of Denmark, covering areas such as Kolding, Vejle, and Fredericia. While they have historical roots as a local utility provider, EWII internet is available nationally. They utilize open infrastructure networks to deliver broadband services to households across the country. Their primary focus is on fiber-optic connections and cable (coax) broadband.
A distinct feature of EWII is their approach to contract terms. Unlike many Danish providers that enforce a six-month binding period, EWII frequently markets subscriptions with zero months of binding. This allows customers more flexibility to switch providers if their needs chang e. They position themselves as a transparent provider with a focus on stability and customer service rather than just the lowest possible introductory price.
To receive internet from EWII, your address must be connected to one of the infrastructure networks they partner with. This includes the widespread TDC NET, Norlys, and Fibia networks. This extensive partnership model ensures that a large percentage of Danish households can access their services, provided the physical cables are already in the ground.
Speeds and Pricing
EWII offers a simplified portfolio of internet plans. They focus on high-speed connections, primarily utilizing fiber and coax technologies. The pricing structure is often competitive, particularly when factoring in the lack of binding periods and low startup fees.
The following table outlines the typical speed tiers and pricing structures currently associated with EWII. Note that availability depends entirely on the specific infrastructure installed at your residence.
| Connection Type | Download / Upload | Typical Price (DKK/month) | Setup Fee | Contract Binding | Ideal For |
|---|---|---|---|---|---|
| Coax (Cable) | 1000 Mbit / 500 Mbit | 299.00 kr | 0 kr | 0 months | Large families, streaming, heavy downloading. |
| Fiber | 100 Mbit / 100 Mbit | 319.00 kr | 0 kr | 0 months | Small households, remote work, stable video calls. |
| Fiber | 1000 Mbit / 1000 Mbit | 399.00 kr | 0 kr | 0 months | Gamers, large file transfers, future-proofing. |
The pricing strategy often includes introductory offers. For example, specific high-speed plans may come with the first month free (0 kr). This reduces the barrier to entry significantly. However, the monthly price reverts to the standard rate after the introductory period. Always check the specific terms during the checkout flow.
The difference between the Coax and Fiber plans lies largely in upload speeds and latency. The Coax plan offers 1000 Mbit download but is capped at 500 Mbit upload. In contrast, fiber broadband Denmark typically provides symmetric speeds, meaning the upload speed matches the download speed. This is particularly relevant for users who frequently back up large files to the cloud or host servers.
Infrastructure and Connection Types
EWII delivers internet through two main technologies: Fiber-to-the-Home (FTTH) and Coax (Cable TV network). Understanding the difference helps in choosing the right plan for your household.
Fiber-Optic Connections
Fiber is the most modern infrastructure available. It uses light signals to transmit data, resulting in extremely high speeds and very low latency. If your home is connected to a fiber network from TDC NET, Norlys, Fibia, or EWII’s own infrastructure, you can likely subscribe to their fiber plans.
In a fiber setup, an Optical Network Terminal (ONT) is installed inside your home. This is a small white box fixed to the wall where the fiber cable enters the building. You connect the provided router to this box via a network cable. Fiber is known for stability and is less affected by peak usage times compared to older technologies.
Coax (Cable Broadband)
Coax internet utilizes the same copper cables used for cable television. In Denmark, this network is primarily owned by TDC NET (YouSee infrastructure). EWII rents access to this network to provide services. Coax is capable of gigabit download speeds, making it a strong competitor to fiber for consumption-heavy tasks like 4K streaming.
However, coax is an asymmetric technology. While download speeds are high, upload speeds are lower. Additionally, coax networks can occasionally experience congestion if many users in the same neighborhood are using heavy bandwidth simultaneously. For most general users, the difference is negligible, but competitive gamers often prefer fiber for the slightly better ping times.
The “No Binding” Policy
One of the most significant aspects of EWII’s service terms is the absence of a binding period. In the Danish telecom market, the standard practice is a six-month binding period (bindingsperiode). This means that when you sign up for a new deal, you are legally obligated to pay for six months of service, even if you cancel early.
EWII deviates from this by offering 0-month binding on many plans. This allows customers to cancel their subscription with a standard notice period without being locked in for half a year. This approach appeals to expats, students, or short-term residents who may not know how long they will stay in a specific apartment.
Despite the lack of binding, standard Danish notice periods apply. Usually, this is current month plus one month (løbende måned + 1 måned), or a flat 30-day notice, depending on the specific terms agreed to at signup. It is vital to read the fine print regarding cancellation notice even if there is no binding period.
Installation and Activation
The installation process depends on whether there is an active line at your address. When you enter your address on the provider’s website, the system checks the national databases to see what physical cables enter your home.
Self-Installation
If the previous tenant had an active connection, or if the line is intact, you will typically receive a “Self-Install” kit. This kit includes the router and necessary cables. You will receive a text message or email stating the date and time the line will be active. On that day, you simply plug in the router, and the service should work immediately.
Technician Visits
If the line has been physically disconnected, or if you are the first person to activate fiber in a new build, a technician visit is required. In Denmark, technician appointments are usually booked in 4-hour windows (e.g., 8:00–12:00). Someone must be home to grant access. If you miss the appointment, you may be charged a fee for a wasted visit.
For fiber installations, the technician may need to drill a hole through the outer wall to bring the cable inside. You must have the authority to approve this work, which can be an issue if you are renting. Always check with your landlord or housing association before ordering a new fiber installation that requires drilling.
Hardware and Equipment
When you subscribe to EWII, a router is typically included on a loan basis. The specific model depends on the technology (Fiber or Coax) and current stock. Providers generally supply Wi-Fi 6 capable routers for gigabit connections to ensure wireless speeds can keep up with the wired connection speed.
Router Placement
The placement of the router significantly impacts performance. Danish homes often have thick brick or concrete walls, which block Wi-Fi signals. Placing the router in a central location, elevated from the floor, and away from other electronics provides the best coverage.
Mesh Systems
For larger homes or multi-story apartments, a single router is often insufficient. EWII, like other providers, may offer mesh Wi-Fi systems as an add-on. These are satellite units that you place around the house to extend the signal. Alternatively, you can buy your own mesh system.
Using Your Own Router
Advanced users may prefer to use their own high-performance routing equipment. To do this, the ISP-supplied router must be placed in “Bridge Mode.” This disables the Wi-Fi and routing functions of the supplied box, turning it into a simple modem. You then connect your own router to it. Not all ISP routers support user-accessible bridge mode; sometimes, you must call customer service to have it activated remotely.
Sign-up Requirements in Denmark
Signing up for internet services in Denmark requires specific identification to ensure creditworthiness and identity verification. The process is digital and automated.
MitID and CPR Number
You will need a Danish CPR number (Civil Registration Number) and MitID (digital ID) to complete the order online. The CPR number is used to perform a credit check. If you have outstanding bad debt registered in the RKI database (Ribers Kredit Information), you may be denied a subscription or asked to pay a deposit.
MitID is used to sign the contract digitally. This is a legally binding signature. If you do not yet have MitID (for example, if you have just arrived in Denmark), you may need to visit a physical shop or contact customer service to sign up via paper forms or alternative identification methods, though this is slower.
Moving Address
If you move to a new address within Denmark, you can usually take your internet subscription with you, provided EWII can supply service at the new location. You should notify the provider 3-4 weeks before the move.
When moving, the technology might change. For instance, you might move from a house with fiber to an apartment that only has coax. In this scenario, your speed and price might change, and you will need new equipment. The provider will send a return label for the old router and ship a new one to your new address.
If the provider cannot supply internet at your new address, you have the right to terminate the contract, usually with a shortened notice period. This is a standard consumer right in Denmark.
Comparisons with Other Providers
The Danish broadband market is highly competitive. While EWII focuses on flexibility and service, other providers compete aggressively on price or raw speed.
Discount providers like Fastspeed broadband Denmark often push the lowest possible price for gigabit connections but may have stricter binding periods. Similarly, internet from Hiper is a major competitor on both TDC and OpenNet infrastructure, frequently offering aggressive introductory pricing.
When comparing, look beyond the monthly price. Consider the setup fees, shipping costs for the router, and the length of the binding period. A slightly higher monthly price from a provider like EWII might be cheaper in the short term if it saves you 6 months of committed payments when you only need internet for 4 months.
Customer Service and Support
Support is a critical factor for internet services. Danish ISPs generally offer support via phone, email, and chat. Wait times can vary significantly. EWII generally maintains a reputation for accessible customer service, partly due to their background as a utility company where reliability is paramount.
Most technical issues in Denmark are resolved remotely. Support agents can ping your router to check signal levels. If the equipment is faulty, they will ship a replacement. If the line is cut or damaged outside the house, they will dispatch a technician. Be aware that if a technician is called out and the fault is found to be your own equipment (e.g., a broken computer or poor internal wiring), you will be charged for the visit.
Understanding “Up to” Speeds
In marketing materials, speeds are often listed as “up to” (op til) 1000 Mbit. On a fiber connection, you can generally expect to receive very close to the advertised speed via a wired ethernet connection. Wi-Fi speeds will almost always be lower due to interference and hardware limitations.
On coax connections, the “up to” is more significant. During peak hours (19:00–22:00), speeds might dip slightly below the maximum. Danish consumer law dictates that you must receive a certain percentage of the advertised speed for the product to be considered valid. If you consistently receive significantly lower speeds, you should contact support to troubleshoot the line.
Bundled Services
While the primary focus here is fixed-line internet, EWII also offers electricity and mobile subscriptions. In Denmark, bundling services (samlerabat) is common. However, unlike some competitors who bundle streaming services or cable TV packages with internet, EWII stays relatively traditional, focusing on utility services.
If you are looking for extensive TV packages combined with internet, you might look at providers like internet from Norlys, which owns a large part of the cable infrastructure and has a strong history in TV distribution. EWII allows you to keep your internet pure and separate, which is ideal for “cord-cutters” who rely solely on streaming apps.
Final Checklist for New Customers
Before ordering, ensure you have checked the following details:
- Address Check: Verify exactly which technology (Fiber or Coax) is available at your specific door number.
- Current Contract: Check if you are still bound by a contract with your current provider to avoid double billing.
- Hardware Needs: Decide if the standard router is sufficient or if you need a mesh system for better coverage.
- Activation Date: Choose a date that aligns with your move-in date or the expiration of your old contract.
